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Selinda's

January 25, 2001

 

To whom it may concern:

This letter will serve as my personal recommendation for Second Wave as a company to do business with. I am totally satisfied with the services they perform for me about my web page. Specifically, the people I have worked with for the past year and a half or so, Jeff Fischbach and Ronit Vardi, have done an excellent job with the design, layout and maintenance of my web page. I wanted something fairly simple but very clear to my customers. Right from the very beginning, they instituted the process of getting me connected to take credit cards, and they did this process very quickly. Any time I have changes, whether it is minor or major, the turnaround time is excellent depending on the request I make and how busy they are at the time. This is especially important because I am in the southeast area and they are on the west coast. I try to keep in mind that Second Wave has many clients to satisfy, so I do not want to be demanding or unreasonable with my requests. However, when I feel that I need to have something done on my web page quickly, it's done quite quickly and to my ultimate satisfaction.

I want to add that I think their fees are very reasonable and fair, as far as my business is concerned. They have been up front and very fair with me regarding any costs or problems that may be incurred.

Thus, I have no hesitation or qualms about recommending Second Wave to anyone, company or individual. Their services have been exceptional and I am fully satisfied. I would be most welcome to talk with anyone further about Second Wave and their services.

Sincerely,

 

Selinda R. Mahan
Owner, Selinda's

/srm


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